Services · Appointment setting & CRM
Give your sales team a clearer handoff.
A booked call should come with context. We help define what makes a prospect a fit, coordinate the next conversation, and keep the information your sales team needs in one place.
Interest needs a next step
A meeting is more useful when the context arrives with it.
Sales teams should not have to reconstruct a prospect’s story from scattered messages. The handoff should explain where the interest came from, what has already been discussed, and why the prospect appears to fit the agreed criteria.
We help turn that information into a repeatable process. Qualification questions, calendar coordination, CRM fields, and ownership of the next action are agreed together so the work supports the way your team actually sells.
What we can help with
- Qualification criteria agreed with your team
- A defined process for handling interested replies
- Calendar coordination and meeting notes
- CRM field mapping and handoff workflows within the agreed scope
How the work takes shape
Three stages, agreed before launch.
01
Agree on a qualified lead
We define the company, role, need, and other criteria that make a conversation worthwhile.
02
Coordinate the next step
Interested prospects move through the agreed qualification and booking process.
03
Keep the record useful
We log the relevant source, conversation context, and next action in your chosen workflow.
A clear scope. Realistic expectations.
CRM integrations depend on the tools, plans, and access available. We confirm compatibility before agreeing the work. Attendance, sales decisions, and closed revenue cannot be guaranteed.
What a useful handoff can contain
- Company and contact details relevant to the agreed qualification criteria.
- The source of the inquiry and a concise summary of the conversation.
- The problem or interest expressed by the prospect, without assumptions.
- Meeting details, agreed next steps, and a named owner for follow-up.
Common questions
Before you ask for a proposal.
Can the process fit our existing sales workflow?
Yes. We map the qualification questions, calendar steps and CRM fields to the way your team already works — HubSpot, Pipedrive, Salesforce or a simpler tool — rather than asking you to change your process around ours.
Who speaks to the prospect?
Qualification and scheduling are handled by Tiligen under the agreed script and criteria. The sales conversation itself is led by your team, with the full context delivered before the meeting.
What happens with prospects who do not qualify?
They are recorded with the reason and, where appropriate, a follow-up date. Nothing is discarded; your team can see every conversation and decide whether to revisit it later.
What would a better pipeline look like?
Tell us what you sell, who you want to reach and where growth feels stuck. We will reply within one business day with a practical next step.